TikiTaka Casino Privacy Policy

About This Privacy Policy

TikiTaka Casino Privacy Policy explains how the platform collects, uses, stores, protects and shares personal data when a player visits the website, creates an account, uses casino games, places sports bets, deposits funds, requests withdrawals, contacts support or manages account settings. The policy applies to desktop access, mobile browser access, cashier tools, live casino sessions, betting markets, promotional preferences and customer support communication.

TikiTaka Casino is operated by Dama N.V. and is presented as operating under Curaçao licence 8048/JAZ2020-13. The service is intended for players aged 18+ or the legal gambling age in the relevant jurisdiction, whichever is higher. Personal data may be processed to verify age, confirm identity, manage transactions, prevent fraud, apply responsible gambling controls and comply with applicable legal or regulatory requirements.

This Privacy Policy should be read together with the Terms and Conditions, Cookie Policy, Responsible Gambling Policy, Betting Rules and any payment or bonus rules published by the platform. Continued use of TikiTaka Casino after updates means acceptance of the current version where permitted by applicable rules.

Data Controller and Contact Details

TikiTaka Casino acts as the data controller for personal data processed through its casino, sportsbook, account and payment services. The platform determines why and how personal data is processed for account creation, KYC verification, payment handling, game records, responsible gambling controls and support operations.

The service may use trusted third-party processors for payment processing, identity verification, fraud prevention, hosting, analytics, customer support, email delivery, sportsbook settlement and casino game delivery. These processors may access personal data only where required for a defined operational, legal, technical or security purpose.

Privacy requests should be submitted through the official support or privacy contact route published on the website. For faster review, a request should include the registered email address, full name, account username, request type and relevant dates. The platform may verify identity before completing any privacy request.

Item

Details

Platform

TikiTaka Casino

Operator

Dama N.V.

Licence Reference

Curaçao licence 8048/JAZ2020-13

Policy Type

Privacy Policy

Applies To

Casino, sportsbook, cashier, account, support

Age Rule

18+ only

Privacy Requests

Official support or privacy contact route

Identity Check

May be required before data disclosure

Personal Data Collected by TikiTaka Casino

TikiTaka Casino may collect personal data directly from the player, automatically from the device and from service providers involved in verification, payment security, fraud prevention and game operation. Data is collected when a player registers, confirms email, logs in, deposits, withdraws, places bets, plays casino games, claims promotions or contacts customer support.

Identity and account data may include full name, date of birth, country of residence, postal address, email address, phone number, username, password credentials and account status. Payment and transaction data may include deposit records, withdrawal requests, payment method details, crypto wallet transaction references, e-wallet identifiers, bank transfer records and chargeback information.

Gameplay and technical data may include casino session history, sportsbook bet records, bonus activity, wagering progress, RTP-related game records, device identifiers, IP address, browser type, operating system, cookie identifiers, approximate location signals and login timestamps. Responsible gaming data may include deposit limits, session controls, cooling-off requests, self-exclusion records and communication about gambling behaviour.

Data Category

Examples

Practical Purpose

Identity Data

Name, date of birth, address, country

Registration, age checks, KYC

Contact Data

Email, phone number

Account notices and support

Account Data

Username, password, login records

Secure account access

Payment Data

Deposits, withdrawals, transaction IDs

Cashier operation and auditing

Crypto Data

Wallet references, blockchain transaction IDs

Crypto payment confirmation

KYC Data

ID, address proof, payment proof

Verification and AML checks

Gameplay Data

Bets, wins, game sessions, bonus use

Game records and disputes

Sportsbook Data

Stakes, odds, settlement records

Bet settlement and auditing

Technical Data

IP, browser, device, cookies

Security and performance

Support Data

Chat logs, emails, complaints

Issue resolution

Marketing Data

Preferences, consent, campaign response

Optional communication control

Data the Platform Does Not Intentionally Collect

TikiTaka Casino does not intentionally request unnecessary special category data. This may include racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health information or sexual orientation. Such information should not be submitted through account forms, support chat, email or document uploads unless specifically required by law.

Verification documents should be uploaded only through secure channels where available. The player should submit only the information requested for age, identity, address or payment ownership checks. Unnecessary document pages, unrelated personal notes and sensitive information not requested by the platform should be avoided.

If special category data is submitted accidentally, TikiTaka Casino may restrict access to that information, remove irrelevant details where technically possible or retain only the minimum data needed for compliance, dispute handling, fraud prevention or legal defence.

How Personal Data Is Used

TikiTaka Casino uses personal data to create accounts, maintain secure login access, verify age and identity, process deposits and withdrawals, record casino outcomes, settle sportsbook bets, track bonus wagering, prevent fraud and provide customer support. The platform also processes data to apply responsible gambling tools and maintain technical performance across desktop and mobile access.

Payment data is used to confirm deposits, process withdrawals, detect chargebacks, verify payment ownership and monitor suspicious transactions. Crypto transaction data may be used to confirm blockchain transfers, match deposits to account balances and identify withdrawal destinations. The platform may delay or reject transactions where details do not match the account holder or where AML checks require further review.

Gameplay data is used to record session activity, settle disputes, calculate bonus progress and verify game outcomes. Sportsbook data is used to settle pre-match and live bets according to market rules. Technical data is used to maintain login sessions, detect unusual access, secure the cashier and improve site navigation.

Purpose

Data Used

Reason

Account registration

Identity, contact, account data

To open and manage a profile

Age verification

Date of birth, ID document

To prevent underage gambling

Casino operation

Gameplay and session records

To record outcomes

Sports betting

Stakes, odds, settlement records

To settle bets

Payment processing

Transaction and payment data

To handle deposits and withdrawals

KYC / AML

ID, address, payment proof

To meet compliance requirements

Bonus tracking

Deposits, wagering, game activity

To apply promotion rules

Fraud prevention

IP, device, payment data

To detect misuse and risk

Responsible gambling

Limits, sessions, account activity

To support player protection

Customer support

Messages and account records

To resolve enquiries

Service improvement

Technical and usage data

To improve performance

TikiTaka Casino processes personal data under lawful bases that depend on the specific activity. Contractual necessity applies when the platform creates an account, provides casino games, settles sportsbook bets, processes payments, records transactions or manages account access. Legal obligation applies where the platform must perform age checks, KYC, AML, fraud prevention, accounting, responsible gambling and regulatory tasks.

Legitimate interest may apply to platform security, fraud detection, service improvement, technical monitoring, complaint handling, bonus abuse prevention and network protection. Consent may apply to optional marketing, non-essential cookies and selected communication preferences.

Where consent is used, it may be withdrawn through account settings, cookie controls, unsubscribe links or support contact. Withdrawal does not affect processing that was lawful before consent was withdrawn, and some data may still be retained where required for compliance, fraud prevention or dispute handling.

Processing Area

Typical Legal Basis

Account registration

Contract

Casino game records

Contract

Sportsbook settlement

Contract

Deposits and withdrawals

Contract / legal obligation

KYC and age checks

Legal obligation

AML and fraud checks

Legal obligation / legitimate interest

Bonus abuse prevention

Legitimate interest

Responsible gambling

Legal obligation / legitimate interest

Security monitoring

Legitimate interest

Optional marketing

Consent or permitted lawful basis

Non-essential cookies

Consent where required

Cookies and Similar Technologies

TikiTaka Casino may use cookies, pixels, local storage and similar technologies to operate the website, maintain login sessions, secure the cashier, remember preferences, analyse performance and support permitted marketing activity. Cookies may be used on desktop browsers, mobile browsers and, where applicable, app-based access.

Strictly necessary cookies are required for login, account security, payment flow, fraud prevention and session continuity. Functional cookies may remember language, currency, region or display settings. Analytics cookies may measure page use, game discovery paths, betting section navigation and mobile performance. Marketing cookies may support campaign measurement where consent is provided.

Players can manage cookies through browser settings or the Cookie Policy. Disabling necessary cookies may prevent the account area, cashier, game lobby or sportsbook from functioning correctly. Disabling marketing or analytics cookies may reduce personalisation but should not prevent basic account access.

Cookie Type

Function

Impact if Disabled

Necessary Cookies

Login, security, cashier, sessions

Website may not work correctly

Functional Cookies

Language, currency, interface settings

Preferences may reset

Analytics Cookies

Usage and performance measurement

Service improvement data reduced

Marketing Cookies

Campaign and promotion tracking

Personalised promotions reduced

Security Cookies

Fraud and suspicious login detection

Risk controls may be limited

Marketing and Service Communications

TikiTaka Casino may send service communications related to account access, security alerts, verification, withdrawals, payment status, betting settlement, policy updates and responsible gambling tools. These messages are operational and may be sent even when a player opts out of marketing.

Marketing communications may include casino promotions, sportsbook offers, reload bonuses, cashback campaigns, tournaments, VIP updates and free spin offers where permitted by law and player preferences. The player may opt out through account settings, unsubscribe links or support contact.

Marketing preferences do not affect important account notices. For example, password resets, withdrawal updates, KYC requests, security warnings and changes to Terms may still be sent because they relate to account operation and legal duties rather than optional promotion.

Data Sharing and Service Providers

TikiTaka Casino may share personal data with trusted third parties where required for service operation. These may include payment processors, card networks, crypto payment services, banks, e-wallet providers, KYC vendors, fraud-prevention systems, hosting companies, game studios, sportsbook data suppliers, analytics tools, customer support systems and email delivery providers.

Data may also be shared with regulators, law enforcement bodies, courts, dispute-resolution services or public authorities where required by law, licence rules, fraud investigation, security review or complaint handling. The platform may disclose relevant information to protect players, payment systems, the business or other users.

TikiTaka Casino does not sell personal data as a standalone product. Service providers may process data only for defined purposes and should apply contractual, technical and organisational safeguards.

Recipient Type

Data Shared

Purpose

Payment processors

Transaction and payment data

Deposits and withdrawals

Crypto processors

Wallet and transaction references

Blockchain payment handling

KYC providers

ID and verification data

Identity and age checks

Fraud systems

IP, device, payment records

Risk prevention

Game suppliers

Game session and outcome data

Game delivery and settlement

Sportsbook providers

Bet and market data

Odds and settlement processing

Hosting providers

Technical and account data

Platform operation

Support tools

Contact and message records

Customer service

Analytics providers

Usage and device data

Performance measurement

Authorities

Required account records

Legal compliance

International Data Transfers

TikiTaka Casino operates as an international online gambling service and may use providers located outside the player’s country of residence. Personal data may therefore be processed in other jurisdictions by payment providers, hosting companies, game suppliers, sportsbook partners, support tools, analytics services or verification vendors.

Where international transfers occur, the platform applies safeguards designed to protect personal data. These may include contractual protections, data-processing agreements, access controls, encryption, risk assessments and other lawful transfer mechanisms.

Cross-border processing is common in online casino and sportsbook services because payments, live casino studios, sportsbook feeds, customer support and security systems often rely on international vendors. The platform aims to keep processing limited to what is necessary for account operation, compliance and service delivery.

Data Retention

TikiTaka Casino keeps personal data only for as long as required for account operation, payment processing, regulatory compliance, fraud prevention, KYC/AML checks, responsible gambling, dispute resolution, accounting and legal defence. Retention periods vary depending on the data category and the reason for processing.

Account records, transaction history, sportsbook bet records and casino gameplay logs may be retained after account closure where required for legal, fraud-prevention or dispute-handling purposes. KYC documents may be retained for the compliance period required by applicable rules. Marketing preferences may be retained to prove consent or opt-out status.

When personal data is no longer required, it may be deleted, anonymised or archived according to internal retention and security procedures. Some data may remain temporarily in backups before final deletion.

Data Type

Retention Reason

Account records

Contract, support, dispute handling

Payment records

Accounting, chargebacks, AML

KYC documents

Identity, age and fraud checks

Casino gameplay records

Game disputes and audits

Sportsbook records

Bet settlement and market disputes

Responsible gaming data

Limits, exclusions, safety obligations

Support messages

Complaint and service records

Cookie data

Session, consent and analytics purposes

Marketing preferences

Consent and opt-out evidence

Security Measures

TikiTaka Casino states the use of 256-bit SSL encryption to protect player data and financial transactions in transit. The platform may also use access controls, suspicious activity monitoring, anti-fraud systems, payment verification, internal security procedures and incident-response processes.

Access to personal data is limited to authorised staff, contractors and service providers who need it for specific purposes such as account support, payment review, verification, compliance, sportsbook settlement or fraud prevention. Internal access may be restricted, logged and reviewed where appropriate.

No online system is completely risk-free. Players should protect accounts with unique passwords, secure email access, private devices and careful handling of verification codes. Passwords, full card numbers and one-time codes should not be shared through basic email, chat or social media.

Player Rights

Players may have privacy rights under applicable data protection laws. These may include access to personal data, correction of inaccurate data, deletion, restriction of processing, objection to certain processing, data portability and withdrawal of consent where processing is based on consent.

Some rights may be limited where TikiTaka Casino must retain data for legal, regulatory, AML, fraud-prevention, accounting, responsible gambling, sportsbook settlement or dispute-resolution reasons. For example, a deletion request may not remove records that the platform is legally required to keep.

To exercise rights, a player should contact the platform through the official support or privacy channel. The request should include enough information to identify the account, and the platform may verify identity before responding.

Right

Meaning

Possible Limitation

Access

Receive a copy of personal data

Identity check required

Correction

Fix inaccurate information

Evidence may be requested

Deletion

Request erasure

Legal retention may continue

Restriction

Limit processing

Not always available for compliance

Objection

Object to some processing

Legal grounds may override

Portability

Receive data in usable format

Applies to certain data types

Withdraw Consent

Stop consent-based processing

Past lawful processing remains valid

Complaint

Contact supervisory authority

Depends on jurisdiction

Responsible Gaming Data

TikiTaka Casino may process responsible gaming data to support player protection and safer gambling controls. This may include deposit limits, session time settings, cooling-off periods, self-exclusion records, gameplay history, payment behaviour, support interactions and account restrictions.

Responsible gaming data may be used to apply limits, block excluded accounts, prevent duplicate account creation during exclusion, identify risk indicators and reduce marketing where restrictions apply. If a player requests self-exclusion, the platform may retain necessary records to enforce the restriction.

This data is processed for safety, compliance and account control. The platform is intended for 18+ users only, and gambling should be treated as paid entertainment with financial risk.

Automated Decision-Making and Risk Monitoring

TikiTaka Casino may use automated or semi-automated systems to detect fraud, payment risk, duplicate accounts, bonus abuse, suspicious betting patterns, unusual login behaviour and responsible gambling indicators. These systems may flag accounts for manual review.

Automated checks can affect bonus eligibility, withdrawal approval, account access, payment processing or sportsbook bet review. Where required by applicable law, players may request information or human review of qualifying automated decisions.

Risk monitoring protects accounts, payment systems and platform integrity, but it may also cause temporary delays while compliance, payments or support teams review the case.

Children and Age Limits

TikiTaka Casino is intended only for adults aged 18+ or the legal gambling age in the relevant jurisdiction, whichever is higher. The platform does not knowingly collect personal data from underage persons.

If the platform becomes aware that an underage person has submitted personal data or accessed an account, it may restrict access, suspend the account, review activity and handle the data according to applicable legal requirements.

Parents and guardians may use parental controls, browser restrictions and device-level settings to reduce the risk of underage access to gambling websites.

Third-Party Websites

TikiTaka Casino may contain links to third-party websites, including payment services, game providers, sportsbook data providers, responsible gambling organisations, affiliate pages or support resources. These sites operate independently and maintain their own privacy policies.

The platform is not responsible for the content, cookies, security measures or data-processing practices of third-party websites. Players should review external privacy policies before submitting data outside TikiTaka Casino.

Links to third-party services do not mean that the platform controls or guarantees their privacy practices.

Changes to This Privacy Policy

TikiTaka Casino may update this Privacy Policy to reflect operational changes, product updates, legal requirements, security practices, vendor changes or data-processing methods. The latest version will be published on the website.

Material changes may be communicated through the website, account message or email where appropriate. Continued use of the platform after an update means acceptance of the revised policy where permitted by applicable rules.

Players should review this page periodically, especially before registering, depositing, claiming promotions, using crypto payments or submitting verification documents.

Privacy Contact

For questions about this Privacy Policy, cookies, marketing preferences, data sharing or player rights, the player should contact TikiTaka Casino through the official support or privacy contact route listed on the website.